Privacy Policy

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We are committed to protecting the privacy and security of our users’ personal information in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). This Privacy Policy explains how we collect, use, and safeguard information when you access our Kaya App or website.

Information We Collect

We may collect personal information from you directly, such as:

– Name
– E-mail
– Phone Number
– Social Media Pro le information
– Government issued ID
– Payment information

Credit or debit card details:
a.This may include the cardholder’s name
b. card number
c.expiration date, and
d.security code (CVV).
Bank account information: (If Client choose to pay via bank transfer or direct debit)
1. Bank name
2. Bank account number
3. Bank account name

Payment transaction history: We may retain records of your payment transactions, including amounts paid, dates, and payment methods used.

Billing address: We may collect your billing address for verification purposes and to generate invoices or receipts.

Payment preferences: We may store your preferences for payment methods or recurring payments if Kaya Applicable.

– Location data.

We may also automatically collect certain technical data when you use our Kaya App, such as:

– Device information
– Usage data
– IP address
– Cookies and other tracking technologies

How We Use Your Information

We use the personal information we collect to:
– Provide, maintain, and improve our Kaya App and services
– Process payments and facilitate bookings with partners
– Communicate with you about your account and services
– Personalize your experience and show relevant content
– Protect against fraud, abuse, illegal activities
– Comply with Kaya Applicable laws and regulations

We use technical data to analyze Kaya App usage, improve our services, and provide relevant advertising and marketing.

Data Sharing

We do not sell or rent your personal information to third parties for their own marketing purposes without your consent. However, we may share your data with trusted third-party partners who assist with operating our Kaya App, processing payments, delivering services, etc., with privacy safeguards in place.

We may also disclose your information if required by law or regulation, or to protect our rights and safety or that of our users.

Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

Data Retention

We will retain your personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and as otherwise described in this policy.

Your Rights

Under the Philippine Data Privacy Act, you have the following rights regarding your personal data:

Right to be Informed Data subjects have the right to be informed about the purpose, extent, and manner by which their personal data will be processed, including recipients of their data.

Right to Object Data subjects can object to the processing of their personal data, including processing for direct marketing, automated processing, or profiling.

Right to Access Data subjects have the right to access their personal data in the custody or control of a personal information controller, subject to reasonable fees and procedures.

Right to Recti cation Data subjects have the right to dispute inaccurate or erroneous personal data and have it recti ed, amended, or updated.

Right to Erasure or Blocking Data subjects can request the deletion, destruction, or blocking of their personal data from the information and communications system of the personal information controller.

Right to Damages Data subjects have the right to be indemni ed for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of personal data.

Right to Data Portability Data subjects can obtain a copy of their personal data in an electronic or structured format that is commonly used and allows for further use.

Right to File a Complaint Data subjects have the right to le complaints with the National Privacy Commission for violations of the Data Privacy Act.

Penalties and Remedies

Violation of the Philippine Data Privacy Act may result in penalties, including nes and imprisonment, as well as civil liability for damages suffered by data subjects. If you believe your privacy rights have been violated, you may le a complaint with the National Privacy Commission (NPC) and seek Kaya Appropriate remedies under the law.

Minor’s Privacy

Our services are not intended for persons under 18. We do not knowingly collect personal information from persons under 18 years old.

Updates

We may update this Privacy Policy from time to time, with the updated version posted on our Kaya App and website. Continued use constitutes acceptance of the new policy.

Contact Us

Please contact us if you have any privacy-related questions or concerns.

By using the Kaya App, you consent to our collection, use, and sharing of your information as described in this Privacy Policy.